AI & Automation
An AI assistant that answers customers at 2 a.m. the way your best staff would
Customers expect an answer in minutes, including evenings and Sundays. Most businesses reply hours later, by which time the customer has messaged a competitor.
We build AI chatbots trained on your own services, prices, policies and FAQs. They answer questions accurately, collect the details you need, book appointments and hand over to a human when a conversation needs one. They run on your website, WhatsApp or both.
Who this is for
- Businesses answering the same customer questions all day
- Clinics, academies and service firms that need bookings after hours
- Teams losing leads because nobody replies on weekends
- Companies that want an internal assistant trained on their documents
What you get
Knowledge setup
The bot is trained on your services, prices, FAQs and policies, not generic internet answers.
Lead qualification
It asks the right questions and captures name, need and contact details.
Booking integration
Connects to your calendar or booking system to confirm appointments.
Human handover
Complex or sensitive chats are passed to your team with full context.
Website & WhatsApp
One assistant across your website chat and WhatsApp Business.
Monitoring
Conversation reviews and monthly improvements to answers.
How we work: the Borangi 5D process
- 01
Discover
Audit, data and goals
- 02
Design
Strategy and system plan
- 03
Deploy
Build and launch
- 04
Drive
Run, test, optimise
- 05
Dominate
Scale what works
Frequently asked questions
Will the chatbot give wrong answers?+
We limit it to your approved knowledge and set it to hand over when it is unsure, which keeps answers accurate. We review conversations and correct gaps each month.
Can the chatbot speak Kannada or Hindi?+
Yes. Modern AI models handle Indian languages well, and we test the assistant in the languages your customers use.
Does it replace my staff?+
It handles repetitive questions and after-hours enquiries so your team can focus on conversations that need a person.
Works well with
WhatsApp Business API & Automation
WhatsApp Business API setup and automation in Bangalore. We set up your API account, templates, chatbots and CRM integration, then run it for you. Not just message credits.
AI Business Automation
Custom AI agents, CRM and WhatsApp automations that remove repetitive work — lead follow-up, customer support, reporting and operations — built for Indian businesses.